The Hardest Question for Retailers: “Why Not Amazon?” A while ago (while we could still meet in person), I had the pleasure of being part of a panel at an A.T. Kearney event on the …Continue Reading about The Hardest Question for Retailers: “Why Not Amazon?”
It’s Time For Social Media Platforms to Grow Up I wrote this op ed piece for Digital Trends, where I am on the board, on June 1 2020. It was partially motivated by President …Continue Reading about It’s Time For Social Media Platforms to Grow Up
Who Tells You The Truth About Your Customers? I have long been fascinated by how good, maybe even great companies can fall flat on their face. In spite of a strong market …Continue Reading about Who Tells You The Truth About Your Customers?
Dishing the dirt and spilling my guts I had a very interesting chat with Julie Roehm about my life and career. She did such a great job of making the conversation seem …Continue Reading about Dishing the dirt and spilling my guts